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"Administration, development, implementation, and integration—all these four aspects will be covered in this course. These are recorded sessions."
Instructor: Mr. Srinivas Sunkara
Language: English
Enrolled Learners: 181
Validity Period: Lifetime
"Unlock the full potential of ServiceNow with our comprehensive video course! Whether you're a beginner eager to grasp the fundamentals or an advanced user seeking to enhance your skills, this course has got you covered. Dive into the world of IT Service Management (ITSM) and explore ServiceNow's robust features for streamlined workflows, incident management, problem resolution, and change control.
Throughout the course, you'll gain hands-on experience in configuring ServiceNow modules, customizing forms, and designing workflows to suit your organization's unique needs. Learn to automate tasks with Business Rules, create personalized dashboards and reports, and leverage the power of scripting with ServiceNow's scripting language.
Our expert instructors will walk you through best practices, tips, and tricks, ensuring you optimize your ServiceNow instance efficiently and securely. By the end of this course, you'll be equipped with the skills and knowledge to confidently handle IT service delivery, maximize user satisfaction, and make data-driven decisions.
Join us on this transformative journey and become a ServiceNow pro with our easy-to-follow, engaging video course!"
2025 - Self Learning Videos | |||
01. Introduction to ServiceNow 35:00 | |||
02. Creating Personal Developer Instance (PDI) 57:00 | |||
03. ServiceNow User Interface 54:00 | |||
04. Forms 47:00 | |||
05. Formatters 51:00 | |||
06. Lists 53:00 | |||
07. Plugins 55:00 | |||
08. Tables Part-1 54:00 | |||
09. Tables Part-2 51:00 | |||
10. User Administration Part-1 51:00 | |||
11. User Administration Part-2 55:00 | |||
12. Incident Lifecycle & State Model 49:00 | |||
13. UI Policies Part-1 49:00 | |||
14. UI Policies Part-2 & Data Policies 52:00 | |||
15. Metrics&Related Lists 34:00 | |||
16. SLA Definitions Part-1 41:00 | |||
17. SLA Definitions Part-2 35:00 | |||
18. Import Sets 53:00 | |||
19. Update Sets Part-1 53:00 | |||
20. Update Sets Part-2 32:00 | |||
21. Implementation Part-1 50:00 | |||
22. Implementation Part-2 49:00 | |||
23. Implementation Part-5 51:00 | |||
24. Knowledge Management Life Cycle & State Model Part-1 51:00 | |||
25. Knowledge Managment Lifecycle&State Model Part-2 50:00 | |||
26. Problem & Change Management Lifecycle & State Model (Old) 61:00 | |||
27. Service Catalog Part-1 48:00 | |||
28. Service Catalog Part-2 20:00 | |||
29. Service Catalog - Record Producer Part-1 27:00 | |||
30. Service Catalog-Record Producer Part-2 52:00 | |||
31. Service Catalog - Order Guide Part-1 53:00 | |||
32. Service Catalog - Order Guide Part-2 43:00 | |||
33. Service Catalog - Order Guide Part-3 46:00 | |||
34. Workflows 51:00 | |||
35. Service Catalog - Variable Sets 49:00 | |||
36. Flow Designer 41:00 | |||
37. Java Script Fundamentals Part-1 42:00 | |||
38. Java Script Fundamentals Part-2 89:00 | |||
39. Glide API & Glide Record Part-1 44:00 | |||
40. Glide Record Part-2 46:00 | |||
41. Glide Form 47:00 | |||
42. Glide User 36:00 | |||
43. Client Scripts Part-1 55:00 | |||
44. Client Scripts Part-2 43:00 | |||
45. Client Scripts Part-3(2) 33:00 | |||
46. UI Actions 53:00 | |||
47. Reports 42:00 | |||
48. Scheduled Jobs 42:00 | |||
49. Notifications 87:00 | |||
50. Access Control List(ACL) 73:00 | |||
51. Business Rules Part-1 51:00 | |||
52. Business Rules Part-2 44:00 | |||
53. Business Rules - Integrations 48:00 | |||
54. Display Business Rules 39:00 | |||
55. Script Include with Glide Ajax 35:00 | |||
56. Interview Questions Preparation 44:00 | |||
2024 - Self Learning Videos | |||
01. Introduction to ServiceNow 58:00 | |||
02. Creating Personal Developer Instance (PDI) 58:00 | |||
03. Forms 57:00 | |||
04. Formatters 52:00 | |||
05. Lists 44:00 | |||
06. Plugins 34:00 | |||
07. Tables Part-1 43:00 | |||
08. Tables Part-2 20:00 | |||
09. User Administration Part-1 40:00 | |||
10. User Administration Part-2 42:00 | |||
11. Incident Management Lifecycle & State Model 42:00 | |||
12. UI Policies 39:00 | |||
13. UI Policies & Data Policies 40:00 | |||
14. Metrics & Related Lists 31:00 | |||
15. SLA Definitions 48:00 | |||
16. Import Sets 37:00 | |||
17. Update Sets Part-1 32:00 | |||
18. Update Sets Part-2 38:00 | |||
19. Service Catalog Part-1 37:00 | |||
20. Service Catalog Part-2 48:00 | |||
21. Service Catalog Part-3 36:00 | |||
22. Service Catalog Part-4 47:00 | |||
23. Workflows 44:00 | |||
24. Implementation Part-1 49:00 | |||
25. Implementation Part-2 56:00 | |||
26. Implementation Part-3 54:00 | |||
27. JavaScript fundamentals Part-1 47:00 | |||
28. JavaScript Fundamentals Part-2 31:00 | |||
29. JavaScript Fundamentals Part-3 41:00 | |||
30. JavaScript Fundamentals Part-4 57:00 | |||
31. Glide Record Part-1 54:00 | |||
32. Glide Record Part-2 55:00 | |||
33. Glide Form 44:00 | |||
34. Glide System 35:00 | |||
35. Client Scripts Part-1 48:00 | |||
36. Client Scripts Part-2 37:00 | |||
37. Client Scripts Part-3 29:00 | |||
38. UI Actions 38:00 | |||
39. Reports 34:00 | |||
40. Scheduled Jobs 41:00 | |||
41. Access Control List (ACL) 50:00 | |||
42. Notifications 46:00 | |||
43. Business Rules Part-1 41:00 | |||
44. Business Rules Part-2 41:00 | |||
45. Business Rules Part-3 47:00 | |||
46. Business Rules Part-4 48:00 | |||
47. Knowledge Management Lifecycle & State Model 48:00 | |||
48. Problem & Change Management Lifecycle and State Model 33:00 | |||
49. Intergrations Part-1 63:00 | |||
50. Integrations Part-2 35:00 | |||
51. Resume Preparation 24:00 | |||
2023 - Self Learning Videos | |||
1. Servicenow Introduction 51:00 | |||
2. Personal Developer Instance Account Creation 50:00 | |||
3. User Interface 55:00 | |||
4. Forms 38:00 | |||
5. Lists 39:00 | |||
6. Plugins 42:00 | |||
7. Tables 35:00 | |||
8. User Administration 39:00 | |||
9. Incident Management Lifecycle & State Model Part-1 46:00 | |||
10. Incident Management Lifecycle & State Model Part-2 42:00 | |||
11. UI Policies Part-1 33:00 | |||
12. UI Policies Part-2 47:00 | |||
13. Data Policies 34:00 | |||
14. Metrics & Related Lists 38:00 | |||
15. SLM And SLAs 51:00 | |||
16. Import Sets 41:00 | |||
17. Update Sets Part-1 53:00 | |||
18. Update Sets Part-2 41:00 | |||
19. Reports 35:00 | |||
20. Knowledge Management Lifecycle & State Model 43:00 | |||
21. Problem Management Lifecycle & State Model 44:00 | |||
22. Change Management Lifecycle & State Model 33:00 | |||
23. Service Catalog 50:00 | |||
24. Service Catalog - Record Producer 43:00 | |||
25. Service Catalog - Variable Sets & Catalog UI Policy 46:00 | |||
26. Order Guide Part-1 51:00 | |||
27. Order Guide Part-2 33:00 | |||
28. Workflows 45:00 | |||
29. Implementation Part-1 49:00 | |||
30. Implementation Part-2 43:00 | |||
31. Java Script Fundamentals Part-1 68:00 | |||
32. Java Script Fundamentals Part-2 50:00 | |||
33. Glide API & Glide Record 41:00 | |||
34. Glide Record 55:00 | |||
35. Glide Form & Glide User & Glide System 55:00 | |||
36. Glide Aggregation 46:00 | |||
37. Client Scripts Part-1 63:00 | |||
38. Client Script Part-2 55:00 | |||
39. Client Script Part-3 45:00 | |||
40. UI Actions 59:00 | |||
41. Scheduled Jobs 49:00 | |||
42. Access Control List (ACL) Part-1 16:00 | |||
43. Access Control List (ACL) Part-2 42:00 | |||
44. Business Rules Introduction & Before Business Rules 51:00 | |||
45. After Business Rules 47:00 | |||
46. Async Business Rules 25:00 | |||
47. Display Business Rules 43:00 | |||
48. Script Include 40:00 | |||
49. Notifications Part-1 44:00 | |||
50. Notifications Part-2 41:00 | |||
51. Inbound Email Action 36:00 | |||
52. Resume Preparation 80:00 | |||
53. Interview Questions Part-1 41:00 | |||
54. Interview Questions Part-2 98:00 | |||
55. Interview Preparation 55:00 |
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